Cookie Policy

Cookies are small text files stored on your device when you visit sherehe.io. They help the platform remember your preferences, keep you logged in, and understand how you use our services. This policy explains which cookies we use, why, and how to control them.

🔒 Essential Cookies (always active, cannot be disabled)

• Authentication cookie: keeps you securely logged in
• Session cookie: maintains your active session (tab-specific, deleted on close)
• Security token: protects against cross-site request forgery attacks
• Language preference: remembers your chosen language (EN/FR)

📊 Analytics Cookies (optional, requires your consent)

• Google Analytics: measures page visits and user behavior to improve the platform. Data is anonymized.
• Facebook Pixel: measures advertising effectiveness if you arrived via a Facebook/Instagram ad

⚙️ Functional Cookies (optional)

• Preferences cookie: stores your dashboard preferences (layout, theme)
• AI session cache: caches recent Keza AI context for faster response times

Some cookies are set by third-party analytics and advertising services we use:

• Google Analytics: analytics to measure platform usage and improve our services
• Meta Pixel: advertising measurement for visitors arriving via Facebook/Instagram ads

We do not control these third-party cookies. Please refer to their respective privacy policies for full details.

• Session cookies: deleted when you close your browser
• Authentication cookie: expires after 7 days (or 30 days if "remember me" selected)
• Google Analytics: expires after 2 years
• Facebook Pixel: expires after 90 days
• Functional cookies: expire after 1 year

You have the right to accept or reject non-essential cookies:

• Cookie banner: when you first visit sherehe.io, you can accept or decline optional cookies
• Browser settings: you can delete or block cookies via your browser settings at any time
• Google opt-out: tools.google.com/dlpage/gaoptout
• Meta opt-out: via your Facebook ad settings

Note: disabling essential cookies will prevent you from logging in and using SHEREHE.

• Essential cookies: legitimate interest (platform operation), no consent required
• Analytics cookies: your explicit consent (GDPR Article 6(1)(a))
• Functional cookies: your explicit consent

For questions about our use of cookies, contact us at [email protected], Fosia Ltd, Kigali, Rwanda.